Contact information

OGNYX LIMITED — Legal Notice

Last Updated: 2 September 2026

1. Company Information

The website www.ognyx.com is owned and operated by:

OGNYX LIMITED
134A Herbert Park
Bray, Co. Wicklow
A98 N6P3
Ireland

Company Registration Number (CRO): 800095
VAT Number: IE4494391Q
Phone: +353 89 427 4348
General Enquiries: info@ognyx.com
Customer Support: support@ognyx.com

Business Hours: Monday–Friday, 9:00 AM–6:00 PM (Irish time)

OGNYX LIMITED is a private limited company registered in Ireland.

2. Business Identity and Website Operator

OGNYX LIMITED is the legal entity responsible for the operation of www.ognyx.com and for the products and services offered through this website.

Customers can contact OGNYX LIMITED directly regarding products, orders, deliveries, returns, refunds, warranties or other commercial matters using the contact information provided on this page.

For general enquiries:

Email: info@ognyx.com
Phone: +353 89 427 4348

For customer support:

Email: support@ognyx.com

3. Products and Commercial Information

OGNYX LIMITED offers wellness and outdoor living products through www.ognyx.com, including saunas, hot tubs, ice tubs and related products.

Product descriptions, specifications, dimensions, images, prices, availability, delivery information and other product-related information are provided on the relevant product pages.

OGNYX LIMITED makes reasonable efforts to ensure that all product and commercial information displayed on the website is accurate and current.

If an error is identified that materially affects an order, OGNYX LIMITED will contact the customer and take appropriate steps to resolve the matter.

4. Pricing and Taxes

Product prices displayed on www.ognyx.com are presented according to the applicable settings for the customer's market and destination.

Applicable taxes, delivery charges or other costs, where relevant, are displayed during the purchasing process or communicated to the customer before the order is completed.

Business customers are responsible for providing accurate company and VAT information where applicable.

5. Orders, Delivery, Returns and Refunds

Orders placed through www.ognyx.com are subject to the applicable Terms of Service and the policies published on the website.

Detailed information regarding:

shipping and delivery;
returns and refunds;
cancellations;
payment;
warranties; and
customer rights

is available through the relevant policy pages on www.ognyx.com.

Customers may contact support@ognyx.com if they require assistance regarding an order.

6. Intellectual Property

Unless otherwise stated, the content of www.ognyx.com, including text, graphics, photographs, product images, logos, branding, layouts, product descriptions and other materials, is owned by OGNYX LIMITED or used with permission from the relevant rights holder.

Content may not be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission from OGNYX LIMITED, except where permitted by applicable law.

7. Accuracy and Availability of the Website

OGNYX LIMITED takes reasonable measures to maintain accurate information and reliable access to the website.

However, uninterrupted or error-free availability cannot be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, third-party service interruptions or circumstances outside the reasonable control of OGNYX LIMITED.

Nothing in this Legal Notice excludes or limits rights that cannot legally be excluded under applicable Irish or European Union consumer protection law.

8. External Links

The website may contain links to third-party websites or services.

OGNYX LIMITED is not responsible for the content, availability, security, terms or privacy practices of independent third-party websites.

Customers accessing third-party websites should review the applicable terms and policies of those websites.

9. Consumer Rights

Nothing contained in this Legal Notice, the Terms of Service or other website policies is intended to restrict any mandatory consumer rights provided under Irish law or applicable European Union consumer protection legislation.

Customers located within the European Union may have additional statutory rights depending on their country of residence.

10. Governing Law

OGNYX LIMITED is incorporated and registered in Ireland.

The operation of www.ognyx.com and this Legal Notice are governed by applicable Irish law and European Union law.

Any dispute involving a consumer will be handled in accordance with the applicable consumer protection and jurisdiction rules.

11. Contact Details

For questions about OGNYX LIMITED, the website, products, orders or policies, customers may contact: